Help for employees
Give staff a clear place to go when access, devices or applications get in the way.
Day-to-day technology ownership
A complete IT team behind your business.
Support employees, administer Microsoft, manage devices and keep the environment moving without building the function from scratch.
Talk About Managed ITMA
The role we play
Managed IT is not a queue for broken computers. It is ongoing responsibility for the systems, users, devices, vendors and decisions that keep daily work moving.
What changes
Your IT department, ready to operate.
Ownership behind the scenes
Maintain users, devices, policies, vendors, documentation and recurring administration.
A plan beyond tickets
Connect day-to-day support with security, lifecycle planning and business priorities.
Scope
What we can manage
The exact service is shaped around your environment, team and internal capability—complete ownership where needed, extension where it is useful.
01Employee support
02Microsoft administration
03Endpoint management
04User onboarding
05User offboarding
06Patching coordination
07Security administration
08Cloud oversight
09Network oversight
10Vendor management
11Documentation
12IT planning
How we work
Move from reactive to accountable.
- 01
Discover
Understand the environment, recurring issues, vendors, risks and business calendar.
- 02
Stabilize
Document ownership, fix priority gaps and establish reliable service routines.
- 03
Improve
Use what we learn day to day to guide the next practical investment.
Common questions
Scope, support and engagement.
What does a managed IT provider manage?+
The scope can include employee support, devices, Microsoft administration, cloud services, security operations, onboarding and offboarding, vendors, documentation and technology planning.
Can Aero Cloudworks support an internal IT team?+
Yes. The engagement can add service-desk capacity, project expertise, Microsoft depth or senior technology leadership around an existing team.
Can we work with Aero Cloudworks only for a project?+
Yes. Project engagements are defined around scope, dependencies, success criteria, delivery and a usable handoff.
Do you support Azure and AWS?+
Aero Cloudworks supports Microsoft Azure as a primary cloud platform and can work across AWS and hybrid cloud environments where the mandate requires it.
Can you support multiple offices?+
Yes. Multi-location work typically focuses on consistent support, identity, endpoint standards, connectivity, vendors and documented ownership across sites.
Start a conversation
Put one team behind the whole environment.
Tell us how IT works today and where the responsibility needs to sit tomorrow.