Technology operations

Endpoint Management with defined ownership.

Device deployment, configuration, patching, monitoring, policy and lifecycle management.

Discuss Endpoint Management
EN

The role we play

Device deployment, configuration, patching, monitoring, policy and lifecycle management. Aero Cloudworks defines the operating responsibility, delivery boundaries and handoff so the capability becomes part of a manageable technology environment.

What changes

A more accountable approach to endpoint management.

01

Consistent device standards

Apply enrollment, configuration, policy and security controls across supported business devices.

02

Lifecycle visibility

Connect procurement, deployment, patching, replacement and retirement to a documented device process.

03

Better user operations

Support onboarding, offboarding and day-to-day assistance with current device and policy context.

Scope

What endpoint management can include

The final scope is shaped around the current environment, internal capability and the outcome the business needs.

01Device deployment
02Configuration policies
03Patching
04Monitoring
05Microsoft Intune
06Device lifecycle

How we work

Define the mandate. Deliver the work. Establish ownership.

  1. 01

    Assess

    Map the current environment, constraints, dependencies and business priority.

  2. 02

    Deliver

    Sequence implementation with clear communication, validation and risk ownership.

  3. 03

    Operationalize

    Document the result and establish the ongoing support or management model.

Common questions

Scope, support and engagement.

What does a managed IT provider manage?+

The scope can include employee support, devices, Microsoft administration, cloud services, security operations, onboarding and offboarding, vendors, documentation and technology planning.

Can Aero Cloudworks support an internal IT team?+

Yes. The engagement can add service-desk capacity, project expertise, Microsoft depth or senior technology leadership around an existing team.

Can we work with Aero Cloudworks only for a project?+

Yes. Project engagements are defined around scope, dependencies, success criteria, delivery and a usable handoff.

Do you support Azure and AWS?+

Aero Cloudworks supports Microsoft Azure as a primary cloud platform and can work across AWS and hybrid cloud environments where the mandate requires it.

Can you support multiple offices?+

Yes. Multi-location work typically focuses on consistent support, identity, endpoint standards, connectivity, vendors and documented ownership across sites.

Start a conversation

Put endpoint management on a clear operating footing.

Start with the current environment, the pressure point and the outcome that needs accountable delivery.